FAQs

All proceeds support the direct work of Momentous Institute through Momentous School and therapeutic services for children and families, and allow us to continue expanding our reach through research and training. Thank you for your support.

 

 

What age groups are your products designed for?

Our products are primarily designed for children ages three through fifteen, as well as parents of children within these age groups

 

Am I able to pay with a purchase order?

We accept purchase orders for orders placed at a minimum of $75, pre-shipping/tax. Please select the "purchase order" option at checkout. PO's must be emailed to orders@momentousinstitute.org. All terms are net 30 days.

 

Do you accept tax exemption forms?

Yes. If you or your organization is exempt from Texas sales tax, please create a Shopify account with our store and email your tax exempt certification form to orders@momentousinstitute.org. Once we receive your form, we will email further instructions for completing your order.

 

How long will it take my order to ship?

All standard packages are shipped FedEx, UPS or through the USPS (at the discretion of Momentous Institute). Some of our products require additional shipping time and/or charges. Please refer to item description for details. 
View our full shipping policy. 

 

Do you deliver internationally?

We currently do not offer delivery outside of the United States.

 

What if my products are damaged upon delivery?

Please view our refund policy here.

 

Contact information

For additional questions or information, please contact us at orders@momentousinstitute.org